Terms of service

Terms of Service

Welcome to Chessmate! These Terms of Service ("Terms") govern your use of our website and the purchase of any products from us. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. General Conditions

  • Agreement to Terms: By placing an order with Chessmate, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
  • Service Availability: Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
  • Age Restriction: By agreeing to these Terms of Service, you represent that you are at least the age of majority in the City of Binan, Calabarzon, Philippines, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

2. Products and Services

  • Product Descriptions: We strive to ensure that all descriptions and prices of products appearing on our website are accurate. However, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as cancelled.
  • Availability: All products are subject to availability. We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to discontinue any product at any time.
  • Visual Representation: We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

3. Pricing and Payments

  • Currency: All prices displayed on Chessmate are in Philippine Pesos (PHP) unless otherwise stated.

·         Payment Methods:

We accept a wide variety of payment options through our secure payment gateway, Xendit. These include:

  • Credit/Debit Cards:
    • Visa
    • Mastercard
    • American Express
    • JCB
  • E-Wallets:
    • ShopeePay
    • Dana
    • GrabPay
    • GCash
    • OVO
    • LinkAja
    • UangMe
  • Bank Transfers:
    • BPI (Philippines)
    • BDO (Philippines)
    • UBP (Philippines)
    • BSI (Indonesia)
    • BRI (Indonesia)
    • BCA (Indonesia)
    • BNI (Indonesia)
    • Mandiri (Indonesia)
    • Permata (Indonesia)
  • Over-the-Counter & Retail Payments:
    • Indomaret
    • Alfamart
    • 7 Eleven
    • Cebuana Lhuillier (Philippines)
    • Palawan Express (Philippines)
  • Installment/Credit:
    • Atome (BillEase)
    • Kredivo
    • Akulaku Cardless Credit
  • QR Code Payments:
    • QRIS
  • Other:
    • RCBC (Philippines)

By placing an order, you confirm that the payment method used is yours or that you have been authorized by the owner to use it.

  • Order Confirmation: Your order is an offer to buy from us. A contract for the sale of products will only be formed when we send you an email confirming that the products you ordered have been dispatched.
  • Taxes: All prices are inclusive of applicable taxes unless stated otherwise. [Specify if you charge VAT or other local taxes and if so, how it's calculated/displayed.]

4. Shipping and Delivery

  • Delivery Times: Estimated delivery times are provided for convenience only and are not guaranteed. [e.g., Standard delivery within the Philippines typically takes 3-7 business days.]
  • Shipping Costs: Shipping costs are calculated based on your location and the weight/dimensions of your order. These costs will be displayed at checkout before you finalize your purchase.
  • Risk of Loss: The risk of loss and title for items purchased from Chessmate pass to you upon our delivery to the carrier.
  • International Shipping: [State whether you offer international shipping. If so, mention potential customs duties, taxes, and import fees which are usually the customer's responsibility.]

5. Return and Refund Policy

Our Return and Refund Policy governs all returns and refunds. Please review our dedicated  Return & Refund Policy for detailed information on how to return items, eligibility, and the refund process.

6. Intellectual Property

All content included on this site, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of Chessmate or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

7. Limitation of Liability

In no event shall Chessmate, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Republic of the Philippines, specifically those applicable in the City of Binan, Calabarzon, without regard to its conflict of law provisions. Any dispute arising out of or related to these Terms will be subject to the exclusive jurisdiction of the courts located in [Specify City/Province, e.g., Binan, Laguna] or the nearest competent courts.

9. Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

10. Contact Information

Questions about the Terms of Service should be sent to us at activeplay0@gmail.com